Keith Lee writes, at Above the Law, about customer service, noting “(i)t doesn’t matter if you’re cutting lawns, washing cars, or scrubbing toilets – I’ve done all three – you have to take pride in what you do. It communicates volumes to clients. This is doubly true if you are on the front lines of where your business touches its customers.”

To read more, see Customer Service Or Whatever « Above the Law: A Legal Web Site – News, Commentary, and Opinions on Law Firms, Lawyers, Law Schools, Law Suits, Judges and Courts + Career Resources.

Posted by Lewis J. Saret, Co-General Editor, Wealth Strategies Journal.